Privacy Policy

This Privacy Policy ("Privacy Notice") describes how DOC2UK Ltd and its subsidiaries and affiliates, acting in its role as the data controller ("DOC2UK Ltd", "our", "us" or "we"), may collect, use and share information relating to you as an identified or identifiable natural person ("personal data").

Please carefully read this privacy notice in its entirety before using our websites, email notifications, mobile apps, social media apps, widgets, and other online services of DOC2UK Ltd (the "Services"). This privacy notice will clarify what data we collect, how we use and share it, and help you understand your choices concerning that data.

About Us

DOC2UK Ltd

66-68 College Road, Harrow, HA1 1BE, United Kingdom

www.doc2canada.com

Contacting Us

If you wish to exercise your data privacy rights in line with this notice, or if you have any questions about your data privacy rights, our contact information is as follows:

Data Protection Officer: info@doc2canada.com

For individuals outside the EEA: info@doc2canada.com

Overview

This Privacy Notice only governs the use of DOC2UK Ltd services that specifically link to this Privacy Notice. When you use our services, we may collect personal data from you, including but not limited to: name, email, username, phone number, company and address, and other contact information; information you show interest in regarding pages and products viewed, items added to your cart, ads you clicked on, emails sent by us and opened by you, browser type, OS, IP address and location information. This information is collected by us and used as analytical information.

We may also collect personal information from third parties via usage data. For example, your email address and other personal data may be forwarded to the Company by a third-party website when you request that we contact you through such a website, or when you opt in to participate in a third-party offer, application or feature (such as live chat) or by interacting on one of our social media pages. We will apply the terms of our Privacy Notice and Data Protection Policies to any personal data we receive from third parties unless we have disclosed to you otherwise. The Company is not responsible for third parties' distribution of your personal data.

How we use your personal data

We may use your personal data for the following purposes, as permitted by data protection regulations and legislation:

• Customer Service: to respond to any questions you ask us about our products and services and to communicate with you generally about offers, competitions, surveys or sweepstakes.
• Feedback: to process information such as your username, email address, purchases and other relevant user-generated content you provide when you comment on or review our products.
• Website Registration: to provide you with a more personalised user experience when you create an account with us.
• Analytics: to automatically collect and use data for analytical purposes to improve your experience with us and our services.
• Marketing: to determine what products may be of interest to users, provide relevant marketing communications and carry out market research.
• Location-Based Services: to collect user location data, including address and/or postal code, to provide appropriate location information.

Legal Bases for Processing and Consequences

DOC2UK Ltd relies on the following legal bases for the collection, processing and use of your personal data:

• The processing is necessary to provide our services as requested by you;
• Your consent;
• The processing is necessary for the performance of a contract to which you are a party, or to commence at your request before entering into a contract;
• The processing is necessary for compliance with a legal obligation to which we are a party;
• The processing is necessary for purposes of legitimate interests pursued by a third party or us, except where such interests are overridden by your interests or fundamental rights and freedoms.

Generally, the provision of your personal data is voluntary. However, in some cases it is necessary to enter into a contract with us or to receive our products or services as explicitly requested by you. Unless otherwise specified, not providing your personal data will not result in legal consequences.

Personal data shared with third parties

We will only ever share personal data with companies, organisations and individuals outside of DOC2UK Ltd as explained below. We may share your personal data with affiliates of DOC2UK Ltd and other companies worldwide, including unaffiliated agents, suppliers or manufacturers, in order for these companies to contact you about relevant products, services or other offers. We may also share your personal data with relevant business partners.

Service Providers: we share personal data with both affiliated and unaffiliated companies that perform certain tasks on our behalf, including marketing campaigns, website analysis applications, media services and social commerce services. Any third-party service providers we use will receive your personal data only as necessary to perform their role and are instructed not to use your personal data for any other purposes.

We will use and disclose your personal data as permitted by data-protection laws and regulations: to comply with legal process and respond to requests from legal, public and government authorities; to enforce our terms and conditions; to detect and prevent fraud, cyber security or other technical issues; to protect our business operations and the rights of our customers, our company and our property.

Business Transfers: as our business develops, we may share or transfer personal data we hold about you as part of transactions including company reorganisation, sale, merger, assignment, joint venture, transfer or disposition of any or all of our business. Customer information is typically part of a business asset to be transferred but remains subject to any pre-existing applicable Privacy Notice.

Links to Social Networking and other Third-Party Websites

Our services contain links to social networking websites and other third-party applications operated and controlled by third parties. While we endeavour to link to reputable websites that share our high data privacy standards, we cannot take responsibility for any content or privacy practices deployed by these third-party websites. Any personal data you provide to such third-party websites will be collected by that third party and not by DOC2UK Ltd, and will be subject to that third party's privacy policy rather than this Privacy Notice.

Your Rights

If you have declared your consent regarding certain collecting, processing and use of your personal data, you can withdraw this consent at any time with immediate effect. You also have the right to object to the use of your personal data for marketing. The rights below may be subject to modification under the applicable data protection law and apply to data subjects located in the EEA:

Right to request access to your personal data: you have a right to request confirmation as to whether or not your personal data is being processed and, where that is the case, to request access to the personal data and a copy of it.

Right to request rectification

You have the right to request that we rectify inaccurate personal data concerning you, to request erasure of personal data (the right to be forgotten) in certain circumstances, and to request that we restrict the processing of your personal data. You also have the right to request and receive personal data you have provided to us in a structured, commonly used, machine-readable format (data portability).

Right to object

You have the right to object at any time to the processing of your personal data by us, including profiling and direct marketing. If you exercise this right, your personal data will no longer be processed for such purposes. This right to object may not exist if processing is necessary to facilitate or execute a contract between you and DOC2UK Ltd. If you have already provided consent for direct marketing, you can withdraw it at any time as explained within this Privacy Notice.

Data Retention Periods

We retain personal data for as long as necessary to provide you with the services and products requested. Once you have terminated your relationship with us, we will either destroy your personal data or anonymise it in line with the GDPR requirements. There are some exceptions where statutory retention requirements are in force, for example for taxation or legal purposes. Where you allow us to send you marketing information, we may retain your contact details for a longer time.

Rights in connection with automated decision-making

Concerning automated individual decision-making, you have the right to:

• Request human intervention;
• Express your point of view;
• Contest the decision.

You also have a right to complain with your local data protection supervisory authority.

Children

This website and our services are not intended for children, and we do not knowingly collect data relating to children.

How we collect personal data

We use third-party tools to facilitate, operate and manage our website. These tools use cookies and other tracking technologies created and managed by parties outside our control. The third-party tools we use on our website will only insert cookies and other tracking technologies if consented to by you. We track your consent once you click 'Accept' on our Privacy centre. You can manage your permissions in your privacy settings.

We employ third-party companies and individuals ('Service Providers') to facilitate and make our website accessible to our visitors. These service providers have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Alterations to this Privacy Notice

We may amend and update this Privacy Notice from time to time. We will notify you of any such changes, including when any proposed changes will take place.

Where can I get more information?

If you have any questions about our use of cookies or other technologies, please email us at info@doc2canada.com or by post to:

DOC2CANADA, 66-68 College Road, Harrow, HA1 1BE, United Kingdom